7 Ways Machine Learning Can Help You Handle Business Travel Risks
Traveling to meet clients and stakeholders is a part of the process for several organizations. A good percentage of day-to-day traveling are businessmen and women flying from one city/country to another for meetings and conferences. The industry has changed tremendously over the years. Air travel has become a preferred choice of most enterprises as it saves time compared to other modes of transportation. Allowing people to check-in from their mobile phones instead of waiting for long hours at the airport is one major development. However, the rise of the COVID pandemic in 2020 has disrupted all industries, and the travel sector is no exception. Flights have been canceled; the borders between countries were closed. Even the borders between the states were closed to prevent people from traveling and spreading the virus. While this led to substantial losses, it further pushed the industry to come up with new ways and promote safe travel for people. Technology has become an inherent part of this change. Be it self-serving machines, contactless transactions, or replacing customer care staff with virtual assistants to contain the spread of the virus, artificial intelligence and machine learning or ML can help you beat business travel risks on a large scale. Safety First When Traveling Employee safety has become one of the primary concerns for airports and airlines. The staff is at high risk of getting infected because of the nature of their work. This directly impacts productivity. At the same time, the health of the passengers traveling on the same flights is also a matter of concern. AI solutions are helping to manage these risks and facilitating safe travel while also ensuring that the staff is not exposed to the virus. Facial recognition systems, predictive maintenance, and contactless luggage screening are a few ways in which AI and ML are being used in the aviation industry. Masks, sanitizers, and face shields are an inherent part of the process to stay safe when traveling. But to arrange for safe travel, it is the technology that comes to the rescue. The Need for Technology – What is Machine Learning? Many airlines and airports are investing in ML to get back on track and increase their productivity without risking the lives of the people involved. But what exactly is machine learning? Is there a need to hire the services of a Machine Learning consulting company to adopt new technology? It is a subset of artificial intelligence. It is a method of data analysis that teaches computers to understand data and make a decision with minimum human interaction. This algorithm allows the system to learn from its mistakes and improve its efficiency to produce more accurate results. However, the vital point is that the airlines can be productive even in risky situations like the pandemic by using AI and ML services. Coming to the second question, it is not compulsory to hire offshore AI consulting companies to adopt the technology. However, revamping the business processes is not easy unless there is the right kind of support. This support comes from experienced consulting companies that offer personalized services to various organizations. Ways ML Can Help You Beat Business Travel Risks There are several ways in which machine learning can increase the productivity of airlines. We will first see how ML can reduce business travel risk and then read about how ML can be used in other areas of the travel industry. 1. Customization of the Trips Travel companies and airlines are now offering customized plans based on your travel history. Based on your previous flying experiences and preferences, a personalized travel program will be charted by the machine learning algorithm. There are already apps that use smart calendars to create a travel plan for the sales personnel. X.ai already allows similar functions. The apps have up-to-date information and can plan your entire travel program more effectively as they also consider the risk quotient, the delays in flights, the difference in time zones, and more. Machine learning can reschedule your itineraries based on your travel requirements and factors that affect your program. This is highly advantageous for business travel as it saves time and money for the enterprises who pay the expenses on behalf of the employees. It also helps streamline the trip to make it successful. 2. Self-Service Check-ins for Contactless Transactions Check-ins with as little contact as possible is a great way to prevent the virus from spreading, isn’t it? AI services let you check-in in advance, not just in the airports but also in hotel rooms. Some hotels in countries like Singapore are offering contactless check-ins. You can check-in via the app and also request any extra services you might need. You’ll be provided with a QR code that needs to be scanned at the hotel so that you can check into your room straight away using the kiosk. There is no need to talk to the reception staff or enter your details anywhere. There isn’t any need to sign your entry and risk touching items that could spread the virus. Singapore’s Changi Airport Terminal 4 is using automation, while the CitizenM hotel group is offering self-service check-ins for guests. 3. Humanoid Robots and Robotics to Replace Humans The Bangalore International Airport in India is planning to use humanoid robots in place of human employees. A local startup has been working on building the humanoid to assist passengers during travel. Sirena Technologies has also built the first Indian Humanoid Robot, Nino that enables a novel and modern approach to education. Similarly, airlines are starting to replace robot-driven aircraft tractors to take passengers to their flights. By reducing the involvement of employees, airlines can continue to fly planes and stay productive even in adverse conditions. There is an idea to use automated kiosks to check the temperature of the travelers along with their travel details, all in one place. This will eliminate the need for employees to handle the passports and other papers of the travelers. 4. Screening Luggage Using Artificial Intelligence Luggage
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