Optimizing Healthcare IT with Staff Augmentation Solutions

Our Client

  • A healthcare MSME with approx. 500 employees under 3 facilities based in London, United Kingdom.
  • The healthcare chain of 3+ hospitals provides health management solutions, patient care, and medical R&D for medical students within the facility.

Problem Statement

The client was planning expansion in other cities besides London and looking to lean towards technological innovation in healthcare. They were looking for an IT setup(part-time and full-time) for data handling, analyzing and managing R&D records, etc.
    • Skill Gap:

      Difficulty in finding qualified IT and data engineering professionals with the required skill sets to manage and analyze healthcare data, the hiring process took a lot of time and effort.

    • Project Delays:

      Amid chain expansion, ongoing projects were delayed due to the lack of specialized staff, impacting the timeline for critical healthcare solutions.

    • High Turnover:

      High turnover rates in the IT department led to inconsistency and a lack of continuity in project execution.

    • Cost Management:

      Budget constraints prevented hiring full-time, highly skilled professionals.

    • Regulatory Compliance:

      Ensuring data security and compliance with healthcare regulations was a major challenge due to inadequate in-house expertise.

Our Solution

After analyzing the situation, our experts suggested opting for a staff augmentation service model. It worked this way:

  • Skill Matching:   After analyzing the healthcare facility’s IT needs, our experts shared a selection of highly skilled IT and data engineering professionals with expertise in healthcare data management.
  • Flexible Engagement:   Also, offered flexible contract terms, allowing the client to scale the team up or down based on project needs.
  • Continuous Support:  Ensured continuous support and training to keep the augmented staff updated with the latest technologies and compliance requirements.

  • Cost Efficiency: Staff augmentation solutions eliminated the need for long-term employment commitments and reduced overhead hiring costs.

  • Expert Oversight: Provided project managers to oversee the on-the-ground augmented staff, ensuring alignment with the client’s goals and regulatory standards.

Facing a similar challenge in your business?

Business Impact

Going for staff augmentation solutions stood as the best decision to tackle the presented challenges, with quick expert onboarding, the healthcare chain was successful in establishing an IT base.
    • Reduced project delays by 40%, decreasing the average project duration from 10 months to 6 months.
    • Achieved a 19% reduction in operational costs related to staffing and training, saving approximately £300,000 annually.
    • Successfully met all regulatory compliance requirements, reducing the risk of data breaches and penalties. This led to zero compliance-related incidents over the past year.
    • Improved employee retention rates in the IT department, reducing turnover from 20% to 10% and ensuring more consistent project execution and team stability.

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