6 Business Benefits of Outsourcing Your AI Projects
The biggest dilemma for a business is to choose between building an in-house team and outsourcing the AI project to an offshore expert. We’ll discuss the benefits of outsourcing in detail to understand why it is the preferred choice for most enterprises. Artificial intelligence has been a game-changer for many small, medium, and large enterprises. It has made digital transformation possible by helping businesses use data to derive actionable insights and make better decisions. AI can be used in different verticals in the organization. For example, AI applications help the sales team with demand forecasting and market trend predictions. Artificial intelligence is used by the human resource department for recruitment and tracking employee performance. AI has a role in supply chain management, finance, transportation, and customer service. According to Gartner, organizations using AI for customer service are expected to see a 25% growth in customer satisfaction by 2023. More than 90% of the leading business organizations are investing in AI. In fact, 86% of the CEOs considered AI the mainstream technology in their offices as of 2021. This raises the question of whether you need to hire an in-house team for AI projects or outsource the responsibilities to offshore AI developers in India. Outsourcing has its benefits and is a preferred choice for many businesses. Small and medium-sized businesses outsource to avoid infrastructure and maintenance costs. Large enterprises outsource to increase employee productivity. Around 70% of the projects are outsourced to reduce the budget. Flexibility is the second next reason for outsourcing. Read on to understand how artificial intelligence can help your business and why outsourcing AI projects is beneficial. Importance of Artificial Intelligence Artificial intelligence is becoming an imperative part of several businesses because of the range of advantages it offers. How you use AI within the business determines the results. Here are a few important areas where AI is prominently used by leading organizations. Automation Automation is the process of using technology to complete repetitive tasks that are otherwise handled by employees. It reduced workload to save time and energy. It reduces the risk of human error and delivers more consistent results in less time. Machine learning algorithms are used for automation in various industries like healthcare, manufacturing, retail, entertainment, etc. Market and Customer Research The sales team has a lot of responsibility. It has to predict the market trends, understand customer behavior, identify the right time for the promotional campaigns, and align everything with the business goals. AI application will simplify their job while empowering them to use the insights to plan marketing strategies more effectively. Logistics Inventory management, warehouse management, and aligning the movement of stock from the warehouse to the stores or transporting it to the distributors require constant coordination with internal and external teams. A small miscommunication at any stage of the supply chain can lead to delays and losses. Artificial intelligence prevents this by predicting delays in advance and sending automated alerts to supervisors. Unlock the Power of Data Data is available in abundance in today’s world. Enterprises can gather data from several external sources. But how you use the data determines the success of your business. You need the right tools to clean, structure, process, and analyze data to get accurate insights. AI streamlines this process and also provides insights in real-time. You can use the latest data from the market to make decisions instead of relying on outdated information. Competitive Advantage Using AI tools will give you an edge over other businesses in the same industry. It helps small and medium-sized businesses establish themselves in the market despite the strong presence of global enterprises. Artificial intelligence is ‘the key’ you need to survive competition, capture markets, and expand your customer base. Disadvantages of In-House AI Team for AI Projects Having learned how AI can help your business, you should decide between building an in-house team and outsourcing the projects to AI consulting companies in the market. It might appear tempting to start from scratch and develop an in-house team so that you will always have someone working on the AI tools. However, you should consider the following aspects before going ahead with a permanent team within the enterprise. Shortage of Skilled Professionals Despite the increasing demand for AI and ML engineers, data scientists, etc., there aren’t enough professionals to bridge the gap between demand and supply. In such instances, hiring talented and experienced professionals in a short time is almost impossible unless you are a leading global organization. Furthermore, there’s no guarantee that the professionals will stay with your business. They can move to another company if they get a better offer. This means you have to start the recruitment process once again. It will lead to more delays and cause a waste of valuable resources. Cost Intensive The cost of having an in-house team doesn’t end with recruitment. You have to pay salaries and provide the necessary infrastructure and resources for the team to work on the AI projects. You also have to deal with the cost inflations due to additional requirements/purchases, pay hikes, and losses if the project is not successful. An in-house team is expensive for a business unless you have the budget to sustain an R&D department and invest millions into it regularly. Machine learning outsourcing will cost less and deliver faster results. Involvement from Different Departments The in-house cannot work in isolation. It needs input from other departments and should have team members for the same. However, not every business has enough manpower to spare employees from one department to work in another. Asking the employee to handle everything will lead to stress and decreased productivity. Access to Quality Data for Training Models Quality data is the key to accurate AI models. The algorithm will deliver results based on the input data you provide. But where does quality data come from? Data available online cannot be directly used to train models. It needs to be cleaned, formatted, structured, and processed before being fed into the model. The in-house team will spend most of the
Read More